Complaints bureau to address 80% of public complaints annually, says Zaliha

KUALA LUMPUR: The Public Complaints Bureau (BPA) says it aims to resolve at least 80% of all public complaints involving government agencies every year, says the Prime Minister’s Department. Read full story

Source : https://www.thestar.com.my/news/nation/2024/11/04/complaints-bureau-to-address-80-of-public-complaints-annually-says-zaliha